Shipping and Delivery Policy
Shipping and Delivery Policy
At APEX AI BRICKS, we are committed to providing a seamless and efficient delivery experience for all purchases made through our independent eCommerce platform. As a third-party authorized reseller of antivirus software in the United States, we ensure fast and secure digital delivery of all purchased products.
1. Digital Product Delivery
Since APEX AI BRICKS specializes in digital antivirus software, all purchases are delivered electronically via email immediately after payment confirmation.
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Instant Access: Once payment is successfully processed, customers will receive an email containing their product key/license code for activation.
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Secure Email Delivery: All product keys are sent through secure and encrypted channels, ensuring safe and protected access to your purchase.
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Delivery Accuracy: Customers must provide a correct email address during checkout to avoid any delays in receiving the product.
How to Retrieve Your Purchase
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Check your inbox for an email from APEX AI BRICKS containing your product key/license code.
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If you do not receive the email within 15 minutes, check your spam/junk folder or contact our support team for assistance.
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Ensure you follow activation instructions as mentioned in the email.
2. Physical Shipments (If Applicable)
Although APEX AI BRICKS primarily deals in digital software, should physical shipments be introduced, the following guidelines will apply:
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Processing Time: Orders for physical products will be processed within 2-3 business days after payment confirmation.
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Shipping Methods: Reliable courier and shipping services will be used to ensure timely delivery.
-
Tracking Details: Customers will receive a tracking number via email once the order is shipped.
-
Delivery Time: The estimated shipping time varies based on location and logistics provider.
3. Important Notes on Digital Delivery
To maintain a smooth and efficient purchasing experience, customers should keep the following in mind:
-
Ensure your email address is correct during checkout, as it is the primary method for receiving your purchased product.
-
If an issue occurs with digital delivery, our support team is available to assist in resending the product key.
-
Product keys/licenses are unique and tied to the registered customer—they cannot be transferred, revoked, or resold once delivered.
4. Delayed or Undelivered Orders
At APEX AI BRICKS, we strive for instant and hassle-free delivery, but in rare cases, delays may occur due to unforeseen technical issues.
Common Reasons for Delays
-
Incorrect or misspelled email address entered at checkout.
-
Payment confirmation delays from banking or processing services.
-
Email delivery failure due to email provider security restrictions.
Steps to Resolve Delivery Issues
-
Check your spam/junk folder in case the email was filtered.
-
If the issue persists, contact our customer support to verify your order and request a resend of your product key.
-
For urgent cases, customers can call our support team at +1 (844) 203-8340 for assistance.
5. Customer Support & Assistance
For any delivery-related concerns, customers can reach out to APEX AI BRICKS for prompt support:
-
Email Support: support@apexaibricks.com
-
Phone Support: +1 (844) 203-8340
-
Office Address: 400 Belmont Ave, Ocean Township, NJ 07712
Our dedicated customer service team is available to ensure that all purchases are delivered efficiently and correctly.
At APEX AI BRICKS, we are committed to providing a seamless and efficient delivery experience for all purchases made through our independent eCommerce platform. As a third-party authorized reseller of antivirus software in the United States, we ensure fast and secure digital delivery of all purchased products.
1. Digital Product Delivery
Since APEX AI BRICKS specializes in digital antivirus software, all purchases are delivered electronically via email immediately after payment confirmation.
-
Instant Access: Once payment is successfully processed, customers will receive an email containing their product key/license code for activation.
-
Secure Email Delivery: All product keys are sent through secure and encrypted channels, ensuring safe and protected access to your purchase.
-
Delivery Accuracy: Customers must provide a correct email address during checkout to avoid any delays in receiving the product.
How to Retrieve Your Purchase
-
Check your inbox for an email from APEX AI BRICKS containing your product key/license code.
-
If you do not receive the email within 15 minutes, check your spam/junk folder or contact our support team for assistance.
-
Ensure you follow activation instructions as mentioned in the email.
2. Physical Shipments (If Applicable)
Although APEX AI BRICKS primarily deals in digital software, should physical shipments be introduced, the following guidelines will apply:
-
Processing Time: Orders for physical products will be processed within 2-3 business days after payment confirmation.
-
Shipping Methods: Reliable courier and shipping services will be used to ensure timely delivery.
-
Tracking Details: Customers will receive a tracking number via email once the order is shipped.
-
Delivery Time: The estimated shipping time varies based on location and logistics provider.
3. Important Notes on Digital Delivery
To maintain a smooth and efficient purchasing experience, customers should keep the following in mind:
-
Ensure your email address is correct during checkout, as it is the primary method for receiving your purchased product.
-
If an issue occurs with digital delivery, our support team is available to assist in resending the product key.
-
Product keys/licenses are unique and tied to the registered customer—they cannot be transferred, revoked, or resold once delivered.
4. Delayed or Undelivered Orders
At APEX AI BRICKS, we strive for instant and hassle-free delivery, but in rare cases, delays may occur due to unforeseen technical issues.
Common Reasons for Delays
-
Incorrect or misspelled email address entered at checkout.
-
Payment confirmation delays from banking or processing services.
-
Email delivery failure due to email provider security restrictions.
Steps to Resolve Delivery Issues
-
Check your spam/junk folder in case the email was filtered.
-
If the issue persists, contact our customer support to verify your order and request a resend of your product key.
-
For urgent cases, customers can call our support team at +1 (844) 203-8340 for assistance.
5. Customer Support & Assistance
For any delivery-related concerns, customers can reach out to APEX AI BRICKS for prompt support:
-
Email Support: support@apexaibricks.com
-
Phone Support: +1 (844) 203-8340
-
Office Address: 400 Belmont Ave, Ocean Township, NJ 07712
Our dedicated customer service team is available to ensure that all purchases are delivered efficiently and correctly.