Shopping Policy
Shopping Policy
At APEX AI BRICKS, we are committed to providing a seamless shopping experience for our valued customers. As an independent eCommerce platform, we specialize in offering genuine and authorized antivirus software through a secure and reliable process.
Ordering Process
At APEX AI BRICKS, shopping is simple and convenient.
-
Product Selection: Browse our wide range of antivirus software and choose the one that best fits your requirements.
-
Order Placement: Once selected, proceed to checkout and verify product details before completing the purchase.
-
Confirmation Email: After placing an order, a confirmation email will be sent detailing the purchase.
-
Secure Payment Link: Customers will receive a secure payment link via email for completing the transaction.
Payment Methods
We provide a secure and convenient payment system to ensure smooth transactions:
-
Cash on Delivery (COD) via Secure Payment Link: Customers receive an encrypted payment link via email, ensuring a safe transaction.
Billing Accuracy
Customers must ensure their billing details are accurate to avoid delays. If discrepancies are found, our support team may request verification before finalizing the order.
Product Delivery
Since APEX AI BRICKS specializes in digital software, all purchases are delivered via email immediately after payment confirmation.
-
Instant Delivery: Customers receive their product key/license code electronically.
-
Email Accuracy: Please ensure your email address is correct during checkout to receive your product key without delays.
-
Physical Products (If Applicable): If physical shipments are introduced, orders will be processed within 2-3 business days, and tracking details will be provided.
Refund & Return Policy
Eligible Refund Situations
Refunds are available under the following circumstances:
-
Product key/license has NOT been activated or registered.
-
Duplicate transactions or accidental order placement due to system errors.
-
Failure in digital delivery due to unforeseen technical issues.
-
Refund request submitted within 48 hours of purchase.
Non-Refundable Situations
Refunds cannot be provided if:
-
The license key has already been activated or registered.
-
Software is incompatible due to incorrect system specifications provided during checkout.
-
The customer failed to review the product description, usage terms, or compatibility before purchase.
-
The refund request is submitted after the 48-hour eligibility period.
-
Due to licensing security, once a product key is used, it becomes permanently linked to the user and cannot be revoked or resold.
Requesting a Refund or Return
Via User Dashboard
-
Log in to your account on APEX AI BRICKS.
-
Navigate to the Order Section under the User Dashboard.
-
Select the order for a refund or return request.
-
Click Request Refund or Return and follow the guided instructions.
-
Customers will receive a confirmation email regarding the status of their request.
Direct Request via Email
Customers can email support@apexaibricks.com with:
-
Order Details
-
Proof of Purchase
-
Reason for Refund or Return Request
Our support team will promptly review and respond with approval status and next steps.
Fair & Ethical Business Practices
-
APEX AI BRICKS operates with integrity, ensuring compliance with industry regulations and best practices.
-
We do not engage in misleading advertising or unauthorized resale activities—our focus is on authentic software solutions.
-
Customers can shop with confidence, knowing they are receiving legitimate software with trusted support.
6. Customer Support & Assistance
For shopping-related inquiries, refund requests, or technical issues, our dedicated support team is available:
-
Email: support@apexaibricks.com
-
Phone: +1 (844) 203-8340
-
Office Address: 400 Belmont Ave, Ocean Township, NJ 07712
We are committed to providing clear, transparent policies and excellent customer service to enhance your shopping experience.
At APEX AI BRICKS, we are committed to providing a seamless shopping experience for our valued customers. As an independent eCommerce platform, we specialize in offering genuine and authorized antivirus software through a secure and reliable process.
Ordering Process
At APEX AI BRICKS, shopping is simple and convenient.
-
Product Selection: Browse our wide range of antivirus software and choose the one that best fits your requirements.
-
Order Placement: Once selected, proceed to checkout and verify product details before completing the purchase.
-
Confirmation Email: After placing an order, a confirmation email will be sent detailing the purchase.
-
Secure Payment Link: Customers will receive a secure payment link via email for completing the transaction.
Payment Methods
We provide a secure and convenient payment system to ensure smooth transactions:
-
Cash on Delivery (COD) via Secure Payment Link: Customers receive an encrypted payment link via email, ensuring a safe transaction.
Billing Accuracy
Customers must ensure their billing details are accurate to avoid delays. If discrepancies are found, our support team may request verification before finalizing the order.
Product Delivery
Since APEX AI BRICKS specializes in digital software, all purchases are delivered via email immediately after payment confirmation.
-
Instant Delivery: Customers receive their product key/license code electronically.
-
Email Accuracy: Please ensure your email address is correct during checkout to receive your product key without delays.
-
Physical Products (If Applicable): If physical shipments are introduced, orders will be processed within 2-3 business days, and tracking details will be provided.
Refund & Return Policy
Eligible Refund Situations
Refunds are available under the following circumstances:
-
Product key/license has NOT been activated or registered.
-
Duplicate transactions or accidental order placement due to system errors.
-
Failure in digital delivery due to unforeseen technical issues.
-
Refund request submitted within 48 hours of purchase.
Non-Refundable Situations
Refunds cannot be provided if:
-
The license key has already been activated or registered.
-
Software is incompatible due to incorrect system specifications provided during checkout.
-
The customer failed to review the product description, usage terms, or compatibility before purchase.
-
The refund request is submitted after the 48-hour eligibility period.
-
Due to licensing security, once a product key is used, it becomes permanently linked to the user and cannot be revoked or resold.
Requesting a Refund or Return
Via User Dashboard
-
Log in to your account on APEX AI BRICKS.
-
Navigate to the Order Section under the User Dashboard.
-
Select the order for a refund or return request.
-
Click Request Refund or Return and follow the guided instructions.
-
Customers will receive a confirmation email regarding the status of their request.
Direct Request via Email
Customers can email support@apexaibricks.com with:
-
Order Details
-
Proof of Purchase
-
Reason for Refund or Return Request
Our support team will promptly review and respond with approval status and next steps.
Fair & Ethical Business Practices
-
APEX AI BRICKS operates with integrity, ensuring compliance with industry regulations and best practices.
-
We do not engage in misleading advertising or unauthorized resale activities—our focus is on authentic software solutions.
-
Customers can shop with confidence, knowing they are receiving legitimate software with trusted support.
6. Customer Support & Assistance
For shopping-related inquiries, refund requests, or technical issues, our dedicated support team is available:
-
Email: support@apexaibricks.com
-
Phone: +1 (844) 203-8340
-
Office Address: 400 Belmont Ave, Ocean Township, NJ 07712
We are committed to providing clear, transparent policies and excellent customer service to enhance your shopping experience.